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Frequently Asked Questions
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The 9-5 Collection is a line of embroidered apparel for people who love what they do from 9 to 5: nurses, teachers, occupational therapists and zookeepers. The collection is designed by Katelyn Wessling and made by Lightbeam under a production agreement, right here in Northwest Ohio.
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Hi, I’m Katelyn, the creator behind 9 to 5! I started this collection to create simple, thoughtfully designed merchandise for people who are passionate about what they do.
Whether you work with animals, teach, care for others, or create something new, there’s a little something here to celebrate what you do.
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Lightbeam is a local decorating company in Northwest Ohio focused on custom apparel and branded goods: embroidery, screen printing, laser engraving and promotional products for businesses, teams and organizations.
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The collection is unisex sizing, and styles may vary across the line. Check the size and fabric details on each product page before you order. If you are between sizes, size up for a roomier fit.
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Every piece is embroidered when you order it. Please allow 5 to 7 business days for production before your order ships.
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Turn it inside out, machine wash cold and tumble dry low or hang to dry. Do not iron directly on the embroidery.
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9-5 Collection items can be returned within 30 days of purchase. Because each piece is made to order, returns carry a 25% restocking fee based on the item price. Original shipping charges are non-refundable, and return shipping is paid by the buyer. Items must be unworn, unwashed and in original condition. To start a return, contact us.
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Contact us within 72 hours of delivery with a photo of the issue and we will replace it at no cost to you.
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Yes, one size exchange is available per item. Shipping for the exchange is fully on the buyer, both returning the original and shipping the new size. To start an exchange, contact us.
Katelyn Wessling, designer of the 9-5 Collection